Reply Faster, Follow Up Better as a Team
Manage customer conversations with contact records, AI assistance, and team tasks in one workspace.
Trusted by businesses across Indonesia
Keep Customer Conversations Moving
See what needs a reply, keep contact details close, and use AI for routine questions.
Know which chats need attention
The shared inbox shows which conversations are in progress, waiting in the queue, or closed, so teammates know what to handle next.
Reply to common questions faster
Save replies for questions your team sees often, or use an AI agent for routine requests.
Keep connected channels together
Manage supported messaging channels from the same workspace and see customer details alongside each conversation.
Check how service is going
Review conversation and team activity to see what is waiting and where someone may need a hand.
Let AI handle routine questions
Set up an AI agent for common requests, and have a teammate step in when a conversation needs judgment.
Pause AI replies when needed
Add a contact to the AI blacklist from the inbox to stop automated replies, such as when a teammate takes over.
See Conversations and Team Activity in One Place
Keep customer conversations, contact records, and assigned work in view so the team knows what needs attention.
Use quick replies, AI agents, and scheduled messages for routine work. A teammate can take over when a conversation needs judgment.
- Shared inbox and chat queues
- Customer contact records
- Quick replies and scheduled messages
- AI agents for routine questions
- Broadcasts to selected contacts
- Conversation and team reports
- Roles, divisions, and assignments
Inbox
Birma Aditama
In Process
Alex
Project discussion meeting 10:00 AM confirm schedule
Confirm meeting, is 10:00 AM OK?