AI Agent
Automatically responds to customer inquiries and can provide information about your services and pricing.
Sarah Wijaya
Online 24/7
More than just a Chatbot,
This is Your Virtual Employee.
CRMAI's AI Agent helps your team handle repetitive customer conversations automatically, while still delivering a fast and consistent customer experience around the clock.
Automatic Knowledge Base & Sitemap Sync
AI Agent connects directly to Website Sitemaps & Knowledge Base to learn products, services, and FAQs in real-time.
Emotion Matrix & Tone
Customize AI tone, empathy, and language style to match your brand persona.
Zero-Hallucination Guard
Strictly locked to your Knowledge Base — guaranteed anti-hallucination and aligned with product data.
Channel Behaviours
Configure specific chat behaviors across channels for optimal responsiveness.
Speed-to-Lead 24/7
Capture every lead and reply to customer inquiries instantly, even at 2 AM on holidays.
Follow-Up & Seamless Escalation
Set automated follow-up time slots and smart escalation to human admins for complex issues.
Governance & AI Logs
Advanced data security, agent snapshot versioning, and complete AI audit logs.
Full Control & Limitless Customization
Manage parameter overrides, token limits, and agent behavior flexibly right from the dashboard.
Ready to Elevate Your Customer Experience?
Start using CRMAI and automate your customer communication through WhatsApp.
Try Free Demo