Manage WhatsApp, Instagram & More in One CRM

Connect multiple WhatsApp numbers, Instagram DMs, Facebook Messenger, Telegram bots, and Web Chat in one CRMAI workspace.

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Channel connections

Connect the channels your customers already use.

Overview

Bring customer channels together
in one workspace

Manage channel connections from one dashboard. Connect WhatsApp with a QR or pairing code, authorize Instagram and Facebook Pages through Meta, add a Telegram bot with its token, or embed the Web Chat widget on your site.

Five channel types, one dashboard

Connect supported channels to CRMAI and manage their setup from one dashboard. WhatsApp supports multiple numbers; each channel has its own connection method.

Multiple WhatsApp numbers

Division routing per connection

Manage multiple WhatsApp numbers

Keep sales, support, and other business numbers organized as separate connections in the same workspace.

Connect Instagram and Facebook

Authorize an Instagram Business or Creator account, then choose the Facebook Pages you want to connect.

Add Telegram Bot and Web Chat

Connect a Telegram bot with its token or add the Web Chat widget to your website.

Route connections to a division

Assign a connection to the division that handles its customer conversations.

Centralized Device Control

Manage customer conversations across multiple WhatsApp numbers and supported channels from one CRMAI workspace.

Ready to Elevate Your Customer Experience?

Start using CRMAI and automate your customer communication through WhatsApp.