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Multi-Admin Collaboration

Support seamless collaboration between multiple admins and team members.

Shared Workspace

Everyone handles conversations together, live

Wulan Sari

Dinda is typing…

DDinda
Super Admin
FFajar
Admin
WWulan
Member
OverviewMulti-Admin Collaboration

Your Whole Team, Working the Same Inbox.

Give role-based access (Member, Admin, Super Admin) to your team, scoped by connection and division, so multiple admins can reply, move tickets, and manage the same inbox at the same time without stepping on each other.

Collaboration Without the Chaos

Invite teammates with a shareable code, assign them a role, connection, and division and let everyone handle conversations together, in real time, without duplicate replies.

DDinda
Super Admin
FFajar
Admin
WWulan
Member

Role-Based Access

Member, Admin, or Super Admin roles control what each teammate can see and do.

Scoped by Connection & Division

Limit an admin's visibility to specific numbers or teams only.

Invite with Shareable Codes

Generate invitation codes with a user limit, default role, and optional expiration date.

Real-Time Shared Workspace

Multiple admins can reply, move tickets, and manage the same inbox simultaneously.

Full Visibility for Owners

See who's handling what, and reassign tickets between admins whenever needed.

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